Return & Refund Policy
We want you to feel confident with your purchase from ComfyClouds.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
To initiate a return, please contact us at comfycloudslt@gmail.com with your order number and reason for return. Our support team will provide return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within a few business days.
Non-returnable Items
Items that show signs of use, damage, or are returned outside the 30-day window may not be eligible for a refund.
Shipping Costs
Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the item arrives damaged or defective.
If you have any questions, please contact us at comfycloudslt@gmail.com